Customer Service

Contact Us

To contact BMW Card Services for billing disputes, questions about your account or to send general correspondence, please use the following address:

BMW Card Services

P.O. Box 9210

Old Bethpage, NY 11804

To contact BMW Card Services or to report your card lost or stolen by phone, please call 1‑888‑BMW Card (1‑888‑269‑2273).

For calls made from outside the US and Canada, please call 1‑614‑210‑8720.

Use the addresses below to remit payments.

REGULAR PAYMENTS:

BMW Card Services

P.O. Box 660545

Dallas, TX 75266-0545

OVERNIGHT PAYMENTS:

BMW Card Services

Attn: Lockbox Operations #660545

2701 East Grauwyler Rd., BLDG 1

Irving, TX 75061