Customer Service

Contact Us

To contact BMW Card Services for billing disputes, questions about your account or to send general correspondence, please use the following address:

BMW Card Services

PO Box 790299

St Louis, MO 63179-0299

To contact BMW Card Services or to report your card lost or stolen by phone, please call 1‑888‑BMW‑Card (1‑888‑269‑2273).

For calls made from outside the US and Canada, please call 1‑614‑210‑8720.

Use the addresses below to remit payments.

REGULAR PAYMENTS:

Elan Financial Services

PO Box 790299

St Louis, MO 63179-0299

OVERNIGHT PAYMENTS:

BMW Card Services

Box #660545

2701 East Grauwyler Rd., BLDG 1

Irving, TX 75061